At Davagni, we strive to ensure your satisfaction with our products and services. However, we understand that there may be circumstances where you need to request a refund. This Refund Policy outlines our procedures for handling refund requests.
**1. Eligibility for Refund**
Refunds may be granted under the following circumstances:
- Product Defect: If the product you purchased is defective or damaged upon arrival, you may be eligible for a refund.
- Non-Delivery: If you did not receive the product within the specified delivery time frame, you may be eligible for a refund.
- Dissatisfaction: If you are dissatisfied with the product or service for any reason, you may request a refund within the specified refund period.
**2. Refund Process**
To request a refund, please contact our customer support team at [contact email or address] within [number of days] days of the purchase date. Please provide your order number and a detailed explanation of the reason for your refund request.
Our customer support team will review your request and may require additional information or documentation to process your refund. Once your request is approved, we will initiate the refund process.
**3. Refund Methods**
Refunds will be issued via the original payment method used for the purchase. Please allow [number of days] days for the refund to be processed and reflected in your account.
**4. Non-Refundable Items**
Certain products or services may not be eligible for refunds, including:
- Digital products that have been downloaded or accessed.
- Services that have already been provided.
- Customized or personalized products.
**5. Contact Us**
If you have any questions or concerns about our Refund Policy, please contact us.
**Changes to Refund Policy**
Davagni reserves the right to modify or revise this Refund Policy at any time without notice. Any changes will be effective immediately upon posting on this page.
Effective Date: 04th March 2023